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Frequently Asked Questions

Welcome to our FAQ, Here you can find answers
to some of the most asked questions.

Our opening times can be found on our Contact Us page.

You can find our terms and conditions by clicking here.

There is no MOQ for most of our products. Please contact us (link to it) to discuss your requirements.

Private labels and customised requests can be easily fulfilled, whatever the requirements. We will work with you to design the artwork, help you with your company branding and provide a complete customised solution. We can also help you develop your ideas and turn them into reality by working with our in-house specialised R&D team. Contact us for more information.

No, each product has its own instructions and colour chart specific to the batch number printed on the packaging. Colour charts should not be exchanged between batches as this will lead to errors in results.

Most of our products have an expiry of 3 years from the date of manufacture, although some semi-quantitative products have 2 year expiries. Each pack is clearly marked with the expiry date and batch number which can be traced back through our quality system.

All our pH products are calibrated using NIST traceable buffer solutions which are regularly checked for accuracy using a NIST calibrated electronic pH meter. The colour charts associated with our semi-quantitative products are prepared from standard solutions using three decimal point calibrated balances in accordance with our ISO 9001 certification.

If you experience any problems or have any questions, please contact us and you will be put through to a member of the technical department.

Yes, all our packaging can be recycled according to local guidelines.

Please contact us to discuss how to become a distributor. As a distributor of Johnson Test Papers, you will receive volume discounted pricing and be assigned your dedicated account manager assuring you of a consistently high level of customer service.